Our support team will then allocate a technician to the reported fault and contact you accordingly in order to troubleshoot and identify the best course of action to resolve the query.

Please note amount will be charged for clients not on an SLA with B-Sure IT Solutions.

Our support team will be available to you from 08:00-18:00 Mon-Fri and Saturdays from 08:00-13:00. After hours support will be available via email.


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